Turn Zendesk into MCP tools

Give your AI agent Zendesk tools. Writ turns your Zendesk workflows into authenticated MCP tools your agent can call, taking real actions on your own account.

{
  "mcpServers": {
    "writ-zendesk": {
      "url": "https://api.usewrit.app/mcp/your-workspace",
      "headers": { "Authorization": "Bearer wt_8f2c...a91" }
    }
  }
}

Record the Zendesk task once, or describe it to an AI session, and Writ turns it into an MCP tool your agent can call, taking real actions on your own Zendesk account.

1. 1
   Record a Zendesk action once

   Open the recorder and open a view on Zendesk in a real browser. Writ captures the steps, login and 2FA included, into a workflow.

2. 2
   Publish it as an MCP tool

   One click exposes the workflow as an MCP tool with a typed input schema, alongside a REST endpoint. Your agent picks it by its description.

3. 3
   Call it from any MCP client

   Point Claude Desktop, Claude Code, Cursor, or any MCP client at your Writ server. The Zendesk tool acts on your own account and returns structured output.

Browse supported MCP clients, see what's possible on workflows, or search for another site. Free to start. See pricing.

Read-only website-to-MCP tools can summarize a Zendesk page, but they can't do anything on it. Writ turns the Zendesk workflows you build into MCP tools your agent calls to take real actions (search, extract, submit), authenticated, on your own Zendesk account.

Writ runs on your own accounts, with your own credentials and data, on sites you are authorized to use.

Each tool is a real Zendesk workflow with a typed input schema and structured output. Your agent picks the right one by its description.

Example tool schema

{
  "name": "zendesk.export_tickets",
  "description": "Export tickets matching a view filter.",
  "input_schema": {
    "type": "object",
    "properties": {
      "query": { "type": "string", "description": "What to look up on Zendesk." }
    },
    "required": ["query"]
  }
}

Copy the config into your client and authenticate with a wt_ key. Tools appear automatically.

{
  "mcpServers": {
    "writ-zendesk": {
      "url": "https://api.usewrit.app/mcp/your-workspace",
      "headers": { "Authorization": "Bearer wt_8f2c...a91" }
    }
  }
}

{
  "mcpServers": {
    "writ-zendesk": {
      "url": "https://api.usewrit.app/mcp/your-workspace",
      "headers": { "Authorization": "Bearer csk_3a90...f4d" }
    }
  }
}

Writ signs into your own Zendesk instance through a Persona, including SSO, and runs inside that session.

Use Writ on your own Zendesk instance. Authorized automation of your own account.

Give your agent Zendesk tools

Build a workflow, publish it as an MCP tool, and call it from any MCP client. Get started free.